TESTING CENTRES

GEP English Exams authorised testing centres.

How we use cookies

A cookie is a small text file that is saved to the hard drive of your computer when you use a website.

For more information on how we use cookies please read the information below:

Cookies relate to each device, and therefore if you are accessing the same webpage from multiple devices (phone, iPad, and laptop for example), you need to set your cookie preferences for each device. If you say no to advertising cookies on your laptop for example, you will still get these adverts on your phone if you have not also selected your preferences specifically on your phone.

Cookies are divided in two categories:

• Session Cookie
  Session Cookies are operational only for the duration that you are accessing our website. Once you exit our courses or website and close your browser, the cookie is deleted. These types of cookies are normally used for ensuring security when you connect to the webpage.
• Persistent Cookie
  Persistent Cookies are stored in your device until they expire (some cookies have an expiration date), or until you delete them. Our cookies will have a 6-month expiration date. These types of cookies are usually used to capture your behaviour when you access a website, such as how long you spend on a page, which pages you have viewed, as well as your preferences for marketing and advertising.

In general terms the type of data will depend on specific websites, and the purpose of the Cookie:

• Websites you visited and browsing history
• The type of device you are using
• Software and hardware on your device
• A unique id
• A session Id
• A session start and end time
• Date you visited the website
• Expiry data of the cookie
• Passwords and user names
• Your preferences
• IP address

There are a few ways in which you can give Consent for using Cookies that need your consent.

• You can click the box on our website that pop up to allow us to use them when you first visit our website, and periodically when you continue to use our website.
• You can choose your preferences by enabling and disabling cookies within the browser you are using, for example, within Google Chrome, Safari or Mozilla Fire Fox. You can also delete the cookies anytime on your browser.

You can withdraw consent for cookies

• You can go into your browser settings and change the Cookie settings you have chosen.
• You may need to remove the persistent cookie text files that have an expiry date in the future on your browser.
• Deselect or reselect alternative choices, with tick boxes, where those options exist on your browser.

Feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions regarding our cookies policy.

Global Language Training aims to be as clear as possible about how and why we use personal information about you through our website.

Here at the Global we’re committed to protecting your personal information and respecting your privacy. This Policy lets you know what data we may collect about you, how we use it and gives you information about your rights. This policy covers the use of our website, how we manage our direct marketing activities, how we handle your information when you contact us, when you enrol in our programmes and other core uses of your data that help us improve what we do. Sometimes we need to change our Privacy Policy. Any changes will be published on this website which, of course, can be accessed at any time.

Our company

We're the UK's largest online and in-class TEFL/TESOL training organization. We also offer international English proficiency exams and other academic services.

Global Language Training Ltd. is registered in England and Wales. Registered Number 7854956. Registered Office: 20 22 Wenlock Rd., London, N1 7GU.

You can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for any support regarding your data.

Type of information we collect about you

When you enrol in one of our programmes we collect name, address and contact details (such as email, address and telephone number) when you submit an on-line form, when requesting a quote or because you purchased a course or service from us. We may also collect opinions or additional data about you that you have added into the free text area in the contact us forms, in our course forums, in surveys in the course or through any resulting correspondence with our team, phone calls or through surveys.

We also collect additional relevant information about you when you apply for jobs in our jobs list page. We need to collect this in order for you to benefit from the jobs offered and to forward this to our recruitment partners or schools. If you do not, we would be unable to do this.

When visiting our website, we collect your IP address, data showing when you visited, which pages you looked at, information about your operating system, country of origin, device and browser version. This data is gathered using commonly used tools such as cookies. We may, in the future, also use information from our social media sites if you use your credentials to log into our learning platforms or testing platforms. The information you allow us to access varies by social media network site and it also depends on the privacy settings you have in place.

Why we collect personal information about you

Your payment information, credit, debit or PayPal payments:

We do not retain payment information from any of our students/clients as this service is provided through a third-party payment provider. We take payments and provide refunds when necessary to fulfil our contract with you but the information is not stored on our website, servers or any of our databases. We check and verify payment to prevent fraud or detect fraud against you or our company.

When we have your permission or consent

Where we have a justifiable reason or a legitimate interest

Where we have to do something by law or where we have a legal obligation

Who we share your information with?

We do not sell your information to anyone and only pass it to our trusted partners and service providers who work in job placing when you apply for a job through our jobs department.

We may pass your information to:

How long do we keep your personal information?

How long we keep your personal information depends on why we have it and what we’re doing with it. For our TEFL/TESOL courses we keep it indefinitely for certificate verification purposes as some future employer may contact us or verify the authenticity of your certificate.

Transferring information outside of the EEA

Your personal information may be processed outside the European Economic Area (EEA) where privacy laws may not provide protection to the same level as in the UK. Before any transfer takes place, we will take steps to ensure that your personal information will be adequately protected as required by the UK Data Protection Act and that safeguards such as standard contractual clauses are in place. For more information please see the individual product or service policies or contact us.

In using our website and submitting queries, your information is able to be viewed from other countries by the service providers who do maintenance on our platform on our behalf. Contracts are in place (known as an ‘EU Model Clause’) to allow the data to transfer so that your information is kept secure and managed to the standards required by the UK Data Protection Act.

Your Rights

Marketing: You have the right to object to direct marketing from our company. This is done by unregistering from the newsletter when it is sent. It will immediately stop you from receiving emails. You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will then inform our tech department to delete your email from our mailing lists.

Consent: Where we use your information on this basis, you have the right to withdraw that consent.

Access: You can request a copy of all the personal information we hold about you and other data relating to how we use your information by contacting our admin team at This email address is being protected from spambots. You need JavaScript enabled to view it. at a cost to you.

Correction ('Right to Rectification'): We always want to use the most up to date information about you so please get in touch if you think we don’t have that.

Deletion ('Right to be Forgotten'): In some circumstances, including where we are relying on your consent to use your data, you have a right to request us to delete your information. When you request to be deleted from our platform, any future employer who wishes to verify your certificate, will not be able to do so.

'Right to Portability': If we have collected your data because you have given us consent, or because we need it in order to provide you with a course or service, you have the right to receive the information you gave to us back in a 'machine-readable' format.

'Right to Object' and 'Right to restriction of processing': If we are using your data for activities under the 'legitimate interest' justification and in other circumstances, then you have a right to request restriction of processing and also a right to object to that processing.

Complain: you have the right to lodge a complaint with our company if you think that our use of your information doesn’t meet the law.

Contact us
For further information about our privacy practices and to request any of these rights then please contact our team. To contact us please email us at:

Keeping your personal information secure

At Global Language Training we take the security of your personal information seriously. We've implemented technology and security policies, rules and measures to protect the personal information we have under our control, both on and offline, from improper access, use, alteration, destruction and loss.

We will take all reasonable and proportionate steps to protect your personal information.

Please note that enrolment on our courses  or any services offered is subject to the following Terms and Conditions:

Payments

All payments for our online and weekend courses must be made in full either by Debit/Credit Card, PayPal, Bank Deposit or by Bank Transfer. Once we receive payment you will be sent an email with confirmation details of the payment and instructions on how to activate or start your course.

Completing the Course, Validity and Certificate

All our courses are graded by continuous assessment. A qualified TEFL tutor will mark your answers and is available if you require any further help. Your final award is graded on the following scale: A, B or Pass. You will receive the Global Language Training certificate in TEFL/TESOL and written assessment which acts as a reference on successful completion.

Purchased directly from us:

Courses purchased with a promo code/voucher code:

Failing the Course

You have a total of 3 attempts at all assignments and tests on our online courses. If you fail any of the assignments and tests, you fail the course.

If you do not attend both days for the weekend course, you fail the course.

Your Trainer

Online courses: You can contact your trainer at any time by email. For general questions your trainer will reply within 48 hours (Monday to Friday). For feedback on assignments your trainer will respond within 5 days (Monday to Friday).

Prices

Global Language Training reserves the right to change any of the prices, services or other particulars contained on the website at any time.

Non-native Speakers

All non-native speakers should have a complete command of the English Language in order to enrol on our course. If you are unsure of your English Language level please contact us for a test. If at any time during the course your Trainer feels that you do not have enough knowledge of the language he will refer the case to the Academic Director who will review the case and make a decision on the continuation of the trainee. If the trainee does not fulfill the language requirements he may be failed and no refund provided.

Course Response Times

Online courses: A trainer will respond within 5 working days to any of your academic queries or assignments. We can't be held responsible if we fail to contact you within 5 days due to an incorrect or cancelled email address or a change of telephone number.

Transfers of Courses

Online courses: If for any reason you do not wish to continue with the course you may transfer your course to a friend for an administrative fee of £10 subject to the following conditions:

1. You can transfer the course within 2 months of the date of enrollment.
2. You must confirm by email notification of transfer with details of the new trainee.
3. You must not have submitted any assignments for marking.
4. The new trainee is at least 18 years of age.
5. The new trainee will commence the course from the beginning.

If two months have passed we can still do the transfer for a fee of £20. However, the above points c,d and e will apply.

Weekend courses cannot be transferred.

To request a transfer for an online course please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Cancellation & Refund Policy

Online course: If for any reason you do not wish to continue with the course and you notify us within 7 days from the date of purchase you will be entitled to a full refund. You will receive the refund within 14 days.

Weekend courses:

Weekend courses fees are subject to a non-refundable £45 deposit, which will be retained by Global Language Training should the trainee decide to cancel his/her participation in the course. You will not receive a refund if you cancel the course 8 days prior to the course commencing.

Global Language Training reserves the right to cancel your booking or make changes to your booking dates. If we cancel the course due to not having the minimum number of participants, we will provide a full refund of monies paid for the course within 5 days.

In the rare event of a Global trainer being unable to attend due to illness, transportation problem or other unusual circumstances beyond their control, the weekend or In-class course may be cancelled. Global TEFL will try to provide an alternative trainer if possible. This may not always be possible. Refunds of any fees paid will be made within 5 days but no liability shall be taken for travel or accommodation costs or expenses.

Weekend and In-class course date changes:

All changes need to be requested two weeks prior to the course date for a fee £20. Any changes within two weeks from the date of the course will not be accepted.

Complaints

Should you have a complaint please email This email address is being protected from spambots. You need JavaScript enabled to view it. immediately, providing us with much details as possible. We will acknowledge receipt of the complaint immediately and we will aim to resolve the matter within 21 days.

Data Protection Act 1988

In order to register and receive or use the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.

We have a legal duty to ensure that we keep your personal data safe and secure, in accordance with the Data Protection Act 1998. We will not share your personal information with anybody else without your knowledge, unless we are required by law to doso.

For more information please see our Privacy Policy.

Acceptance of Terms and Conditions

By ticking the relevant box on the website when enrolling you are agreeing to accept all these conditions.

Voucher Deals

1. Cancellation& Refund Policy: Courses are not refunded by Global Language Training if they were purchased through a voucher deal company such as Groupon, Wowcher, Living Social, etc. For a refund please contact your voucher deal company.
2. If your voucher has expired you still have 14 days to redeem from the date of expiry. If the 14 days pass then you will incur a re-activation fee of £20. To re-activate your voucher please email your original voucher to This email address is being protected from spambots. You need JavaScript enabled to view it. You will then receive an invoice to make payment. On receipt of payment we will send you instructions on how to redeem your voucher.
3. For all voucher deal purchases you will receive the same course as if you purchased at full price.

Hard Copy Certificate

You will be provided with a PDF certificate sent via email 5 days after you inform us of your course completion. You can print it or send it to any future employer via email. Your certificate can be verified online on our certificate validation link. If you need a Global TEFL hard copy of your certificate sent via regular mail, there is a cost of £20 per certificate plus shipping costs if it is sent abroad.

Free Job Placement Service

Release of Liability and Assumption of Risks in Job Placement

Global Language Training (Global TEFL) does not guarantee a job for any of its graduates nor does it offer jobs directly. Our job placement service acts as a referral, guidance and assistance for anyone looking for a job in TEFL abroad. Global Language Training does not provide a job contract nor assumes any responsibility for overseas contractors.

All jobs referred must be checked by the graduate or applicant and all terms and conditions of those jobs offered must be independently verified before the person accepts the job abroad.  

By accepting to participate in our free job placement programme you are voluntarily acknowledging that travel to, from and within the foreign country in which the job is located, have inherent risks and dangers that you may be exposed to and possibly harmed by. These include, but are not limited to, personal injuries, property damage, accidents involving motor vehicles, aircraft and other forms of transportation, sickness, diseases (including food, water or insect borne diseases that are not commonly encountered in the UK, The United States Canada, South Africa, Australia, etc), riots, political instability, crime, acts of terrorism, detention by government authorities or individuals, burglary, assault, encounters with dangerous wildlife and other hazards. You acknowledge that as a job applicant, you may travel to remote rural areas and will lodge and eat with the residents in those areas. As such, the accommodations, food and sanitary conditions may be less than what you are accustomed to in your country of residence.

In no event shall Global Language Training be liable for any damages or losses and you hereby release Global TEFL and its employees, agents, volunteers, officers, directors and representatives (each, a "Releasee") from any and all injuries, deaths, losses, liabilities, damages, claims, actions, suits and judgments whatsoever including costs, expenses and attorney fees (collectively, "Claims") that you may have now or in the future, directly or indirectly, arising from, connected with or related to your job placement, including with respect to the attached medical durable power of attorney, whether caused by any Releasee or some other person or cause. You agree that you will not, at any time, directly or indirectly, on behalf of yourself, your child and your heirs, commence or prosecute any action, suit or other proceeding against any Releasee arising from, connected with or related to my participation in the job placement programme. You agree to indemnify, hold harmless and defend each Releasee from and against any and all Claims whatsoever that the Releasee may suffer arising from, connected with or related to my participation in the job placement programme, whether inside or outside of the UK.

By participating in our Job Placement programme you hereby grant full permission to Global TEFL to use any photographs, videotapes, motion pictures, website images, recordings, comments you make in questionnaires or letters or any other record of the program for purposes of commercial advertising, marketing or promotional literature without the need for further consent from me.

Global TEFL also suggests that you purchase a travel insurance plan which covers medical expenses, emergency medical evacuations, accidental death or dismemberment and repatriation of remains for the period that you will be contracted for.

By accepting a paid TEFL job, you become an employee of the hiring school and/or organization, and must comply with all work rules and practices as defined by that school. While Global jobs staff will work with you to locate and evaluate paid assignments, the final decision is between you and the hiring school. All contracts and agreements entered into between you and the school or hiring organization will be considered your responsibility and not that of Global TEFL Jobs Placement service. At no time during your training or job placement will you be, or will you be considered, an employee of Global TEFL in the UK.

The hiring overseas organization may be an employment agency that works with schools and private language institutes. These organizations may also be schools and/or private language institutes.